All articles
Shipping and Delivery
Categories
Articles
Shipping and Delivery Times
All orders are processed and shipped within 5 business days, this includes the time it takes to pick, pack and label your package. Time in transit is in addition to processing times and is dependant on the carrier and shipping destination. Domestic O
How can I check the status / track my order?
We send updates via email throughout the various order stages, including an initial order confirmation email, a shipping notification, when your order is out for delivery and once your order is delivered. If you have not received an update, you can
My order was returned to sender?
If your order is marked undeliverable by the carrier, and returned to our fulfillment center, we are limited to issuing a refund either as store credit or to your original method of payment. Due to limited quantities we are unable to ship your order
Orders marked delivered but not received
Please be informed that once an order is marked as delivered by the carrier, our responsibility for the shipment concludes. Unfortunately, without shipping insurance, we are unable to provide coverage for lost, stolen, or undelivered packages after t
Do you offer shipping protection?
Yes, we do! We now offer Shipping Package Protection to provide our customers peace of mind, knowing their order is protected should it become lost, stolen, or damaged while in transit.Shipping Package Protection, when purchased at checkout, will pro
International Shipping
International Shipping & Duties. All international packages are shipped duty unpaid, meaning the customer is responsible for any taxes, duties, or fees imposed by the customs officials of the destination country. We cannot predict or estimate these c