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Orders marked delivered but not receivedUpdated 6 months ago

Please be informed that once an order is marked as delivered by the carrier, our responsibility for the shipment concludes. Unfortunately, without shipping insurance, we are unable to provide coverage for lost, stolen, or undelivered packages after they have been marked as delivered.

We highly recommend considering Package Shipping Protection for all orders to safeguard against any unforeseen circumstances.  

This additional measure ensures that your package is protected in case of incidents beyond our control.

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