Missing ItemsUpdated 6 months ago
We strive to provide a seamless shopping experience for our valued customers. In the unfortunate event that you receive an incomplete order, please adhere to the following resolution policy:
- Report the missing item within 7 days of delivery of the order
- Provide details such as style, color size and quantity missing
- Include a photo of the packing slip included with your order
Our team will initiate a thorough verification process to confirm the missing items. Your cooperation in providing accurate information is crucial for a swift resolution.
Once verified, we offer the following resolution options:
- Refund or store credit, depending on the situation
- If the item is still available, we may be able to ship a replacement