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Missing ItemsUpdated 6 months ago

We strive to provide a seamless shopping experience for our valued customers. In the unfortunate event that you receive an incomplete order, please adhere to the following resolution policy:

  • Report the missing item within 7 days of delivery of the order
  • Provide details such as style, color size and quantity missing
  • Include a photo of the packing slip included with your order 

Our team will initiate a thorough verification process to confirm the missing items. Your cooperation in providing accurate information is crucial for a swift resolution.

Once verified, we offer the following resolution options:

  • Refund or store credit, depending on the situation
  • If the item is still available, we may be able to ship a replacement
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