Damages and DefectsUpdated 6 months ago

We strive to provide a seamless shopping experience for our valued customers. In the rare event of such occurrences, please adhere to the following resolution policy:

• Report the damage or defective item within 7 days of delivery of the order
• Include a photos of any areas you find that are affected. (at least 3 photos are required, close up, full frame and one photo of the size tag and one of the bar code adhered to the item packaging. 
• Photos of all packing and shipping materials, for items damaged in transit

Once verified, we offer the following resolution options:

• Refund or Store Credit depending on the issue reported
• If the item is still available, we may be able to ship a replacement