Can I cancel my order?Updated 6 months ago
Generally orders cannot be cancelled once they are placed, however there are a few situations where we may be able to process a cancellation.
If you would like to confirm whether your order falls within out cancellation window, please send your request to cancel via our more help option below. Be sure to send your request as soon as possible. Once an order begins processing no changes or cancellations can be made.
Cancellation requests are not guaranteed unless a follow-up email confirming your refund was processed, is received.
If you do not receive a refund confirmation, we were unable to process a cancellation for your order.